ABBA Replacement Plan

Quality is our number one concern. Because Abba Eye Care is committed to selling only the highest quality, premium products, we offer a 12-month manufacturer’s limited warranty for all our frames and lenses. We are committed to keeping our eyewear affordable for you and your family. If your frames or lenses need to be replaced, we are happy to do so at the fraction of the cost of a new pair!

Frame Replacement Plan:

Covered:

  •     Stripped screws
  •     Defective nose pad posts
  •     Defective or loose hinges
  •     Dislodged jewels or logos
  •     Oxidation or discoloration

Frames covered under factory warranty will be replaced at N/C for 12 months from date of purchase

Not Covered:

  •     Excessive exposure to heat or cold
  •     Prolonged exposure to water
  •     Rough handling
  •     Improper cleaning
  •     Lost or Stolen

Frames not covered under factory warranty will be replaced at a 50% courtesy discount for 12 months from date of purchase

Lens Replacement Plan:

Covered:

  •     Cracks not caused by rough handling
  •     Peeling treatments
  •     Scratches

Not covered:

  •     Exposure to excessive heat or cold
  •     Prolonged exposure to water
  •     Rough handling
  •     Improper cleaning
  •     Lost or Stolen

ABBA Lens Replacement Plan:

Scratch treatment warrantees are covered as follows:

  • ARC = 1 year / 1x replacement ($25 per occurrence)
  • SHV = 1 year / 2 x replacement ($25 per occurrence)
  • EX3 = 2 year / unlimited replacement ($25 per occurrence)
  • Recharge = 2 year / unlimited replacement ($25 per occurrence)

(Frames cannot be exchanged/restyled under the lens guarantee.)

30 Day Abba Courtesy

Each lens must undergo a rigorous quality assurance process and verification using innovative digital lens technology. This ensures accuracy, and that the lenses are free of scratches, distortions and defects.

We want you to have the best eyeglass experience possible at Abba! If you’re not thrilled with your new eyewear, contact us within 30 days of receiving your items. We will make a one-time change to your glasses to meet your expectations. The only time charges would be incurred is if you upgrade from the original order.

If your doctor makes any changes to your prescription within 90 days, the lenses will be remade at no charge one-time only. This change to your prescription will count as your one-time courtesy exchange. All other prescription changes within a year of purchase will be at 50% of retail cost. This includes outside and Abba prescriptions.